Why my quests are fixed to 96 hours to next?

Question

After a flight, when my hours changed of 6 hours, my quests are blocked at 96hours and doesn’t go on, I’ve already tried to change the hours on my iPad but it is not working

Creative_Elsa · Answer

Hi @Zinzi, sorry that your message
wasn't picked up before now.  Do you still need help with this? 
Something happened with the messages when they integrated the old system into
this new community so your message just showed up today.  Please don't
hesitate to contact us again because now we are on top of all new messages.

As a Soda player, how would you like to help with the 5 year 
celebration coming at the end of this year?  Please visit this link and 
complete the survey.

https://community.king.com/en/candy-crush-soda-saga/discussion/253613/tell-us-how-you-would-like-to-celebrate-our-5-years-together

Zinzi · Answer

Good evening Zinzi, welcome to King care.

Can you please have a look at the answer on this link here and try the steps to see if it sorts it out.

Thank you :)

I’ve tried that twice but it did not work, I play the game in an iPad mini.Thank you :)

Lady_Choo · Answer

Good evening Zinzi, welcome to King care.

Can you please have a look at the answer on this link here and try the steps to see if it sorts it out.

Thank you :)