Why did i not recieve my gold bars for winning bubblegum hill?

Question

I won bubble gum hill on monday 6/4/18, still had 35 min left when I won.  According to the game I never lost the throne in that time yet never received my gold bars for winning.  Is there anyway to get gold bars back?

Creative_Elsa · Answer

Hi @Fosterk25, sorry that your message
wasn't picked up before now.  Do you still need help with this? 
Something happened with the messages when they integrated the old system into
this new community so your message just showed up today.  Please don't
hesitate to contact us again because now we are on top of all new messages.

As a Soda player, how would you like to help with the 5 year 
celebration coming at the end of this year?  Please visit this link and 
complete the survey.

https://community.king.com/en/candy-crush-soda-saga/discussion/253613/tell-us-how-you-would-like-to-celebrate-our-5-years-together

Lady_Choo · Answer

Good evening and thank you for posting.

I will pass this over to the moderating team :)