Candy Crush Soda SLOW MOTION

Question

i reload the facebook status on all 3 iPhones. They all have slow motion after play for 5 minute. PLEASE FIX THIS GLITCH. IT IS SO ANNOYING.

Creative_Elsa · Answer

Hi @Kelly_Hu, sorry that your message
wasn't picked up before now.  Do you still need help with this? 
There was a test going on at that time with different speeds but I believe that it's now been fixed.  Please don't
hesitate to contact us again because now we are on top of all new messages.

As a Soda player, how would you like to help with the 5 year 
celebration coming at the end of this year?  Please visit this link and 
complete the survey.

https://community.king.com/en/candy-crush-soda-saga/discussion/253613/tell-us-how-you-would-like-to-celebrate-our-5-years-together

Lady_Choo · Answer

Good afternoon Kelly Hu, I will pass this on to one of the moderators to look at, but if its after a few minutes, it sounds more like a device issue rather than the game. Obviously there is a lot going on, on the screen, so it can slow down. I realise its happening on more than one device, are they all iOS11? Can you let me know the models of each one (example iphone 7 etc)

And can you try the troubleshooting on each please :)