I am unable to scroll to the latest level under "Overview" tab

Sandy_Goh

All my web (Facebook), android tablet and iphone Candy Crush Soda Saga App have the same issues. I am unable to scroll to the latest level under "Overview" tab. Whenever I start my app, it will go to level 1435. I have to scroll on the Overview tab to go to my latest level 2052. Since yesterday, the Overview tab is stuck at Sugarplum Park. I tried re-install the game app in my android tablet but it's useless. 

Please help.

Lady_Choo

Hey everyone, you need to find the level that doesn't have stars on...and replay that one until you pass it, then you should move on to your correct level

T_Gitnick

I am having the same issue.  The game has been starting at level 1192 no matter how many levels I pass and now I can no longer scroll on the overview.

JenGa_Denillo

I'm having the same issue since yesterday. Any resolution yet?

Lady_Choo

Hey everyone, you need to find the level that doesn't have stars on...and replay that one until you pass it, then you should move on to your correct level

Sean_Flynn

Same problem here, partner and i will probably delete the game, wasting time if they don't fix it, many others will quit, plenty of other companies with games, shame.

Sandy_Goh

Hey everyone, you need to find the level that doesn't have stars on...and replay that one until you pass it, then you should move on to your correct level

Thanks! It works!

Lady_Choo

@ Rubru, replay the levels you have no stars on. For some reason the game hasn't registered you passing. Once you replay them and pass, it will update. 

Lady_Choo

Hi Sean, you are more than welcome to delete the game if you wish. There are plenty of other games but all games have issues at some point. 

You have been given a workaround here if you don't want to scroll back through the post again. Its an easy fix and while its not ideal, you can sort it out yourself. 

Unfortunately King have to deal with issues in priority order, its on the list, but as there is a workaround now, they are concentrating on fixing issues with things like those who cannot play at all. And you will find all companies do that I have given up on many none King games because of glitches. 

I do understand it is really frustrating but if you can try the workaround and it works, brill, if not, come back and let us know

Lady_Choo

@ TGitnick, you need to go find the levels without stars and replay them

Lady_Choo

@Sandy and @Tracy, glad to hear it worked!

Tracy_Heiken

Hey everyone, you need to find the level that doesn't have stars on...and replay that one until you pass it, then you should move on to your correct level

Thanks, I had the same issue and your solution worked!

Nicki-4

Hey everyone, you need to find the level that doesn't have stars on...and replay that one until you pass it, then you should move on to your correct level

King Care recommended I find my avatar and pass that level again. I had two to pass and now Overview is working again!

Sean_Flynn

Thanks Chicken Slayer, the workaround worked, didn't think it would but it does, back to normal level now and rainbow road is back, many thanks

Lady_Choo

You are very welcome, glad you're sorted!!

T_Gitnick

@ TGitnick, you need to go find the levels without stars and replay them

Thanks. I found the offending level but it took a while to pass and check your answer. All set now.