Level Issues

Question

When logging in to the game through Facebook on Firefox it opens at the start and I have to scroll through until I get to the level I am on, if I open through Facebook on Safari it opens at the level I have reached which is 388. How can I fix  this problem.

Creative_Elsa · Answer

Hi @Robyn_Slattery, sorry that your message got
lost in the transition from the old community to the new community.  Do
you still need help with this?  Please don't hesitate to contact us again
because now we are on top of all new messages.

As a Soda player, how would
you like to help with the 5 year celebration coming at the end of this
year?  Please visit this link and complete the survey.

https://community.king.com/en/candy-crush-soda-saga/discussion/253613/tell-us-how-you-would-like-to-celebrate-our-5-years-together

Robyn_Slattery · Answer

Hi Robyn, thanks for posting.

This is an odd issue as normally playing through Facebook directly on a browser should always bring you up with the level you are on.

Have you tried clearing your cache and cookies on firefox?

Finally it is fixed, I hope. Took a few clearings of cache and cookies to do it. Thank you

Robyn_Slattery · Answer

Hi Robyn, thanks for posting.

This is an odd issue as normally playing through Facebook directly on a browser should always bring you up with the level you are on.

Have you tried clearing your cache and cookies on firefox?

Have tried everything and it is still the same.