LEVEL 296 No candy

Kevin_Campbell

When I get to the game play screen there is no candy displayed. Just a blank playfield.

Lady_Choo

Hi Kevin, thanks for posting. That is not good. 

Are you playing on a pc and if so is it through King.com? If its not, could you let me know which device/OS you are using and we will start with troubleshooting and if that doesn't work, I can hand it over to the team

_Elsa_

Hi @Kevin_Campbell, sorry that your message got lost in the transition from the old community to the new community.  Do you still need help with this?  Please don't hesitate to contact us again because now we are on top of all new messages.

As a Soda player, how would you like to help with the 5 year celebration coming at the end of this year?  Please visit this link and complete the survey. 

https://community.king.com/en/candy-crush-soda-saga/discussion/253613/tell-us-how-you-would-like-to-celebrate-our-5-years-together