I had 54 gold bars now I have 15. I was playing level 853 and at the end I asked to get 5 more moves for only 10 gold bars to try to win the level. After I clicked for more moves I got a picture of a wifi Icon with a circle and the blue in the circle swirled around for over an hour and never loaded back the level, or the five moves plus it stole a total of 39 gold bars. I would like a refund or a return of my 39 gold bars. Please assist.