Game Bug: 9 Gold Bars taken but no lives refilled.

LizzyLemondrop

I had 23 Gold Bars and I used the refill lives button. However, the game said there was an error and could not connect to the internet. I had 9 Gold Bars subtracted anyway, but I did not get my lives refilled. Could an admin please reimburse me for the 9 Gold Bars?

_Elsa_

Hi @LizzyLemondrop, sorry that your message got lost in the transition from the old community to the new community.  Do you still need help with this?  Please don't hesitate to contact us again because now we are on top of all new messages.

As a Soda player, how would you like to help with the 5 year celebration coming at the end of this year?  Please visit this link and complete the survey. 

https://community.king.com/en/candy-crush-soda-saga/discussion/253613/tell-us-how-you-would-like-to-celebrate-our-5-years-together

_Elsa_

Hi LizzyLemondrop, thank you for writing us here at King Care.  I can elevate this to a King Admin but I can't guarantee that you will get reminbursed.

LizzyLemondrop

Hi LizzyLemondrop, thank you for writing us here at King Care.  I can elevate this to a King Admin but I can't guarantee that you will get reminbursed.

Ok. Well, thank you for giving your attention to my game bug. I'll just have to wait and be hopeful

_Elsa_

Hi @LizzyLemondrop, sorry that your message got lost in the transition from the old community to the new community.  Do you still need help with this?  Please don't hesitate to contact us again because now we are on top of all new messages.

As a Soda player, how would you like to help with the 5 year celebration coming at the end of this year?  Please visit this link and complete the survey. 

https://community.king.com/en/candy-crush-soda-saga/discussion/253613/tell-us-how-you-would-like-to-celebrate-our-5-years-together