Whenever I try to play from Facebook, the game loads at level 1. I am hundreds of levels beyond tha

Shelley_Karber

Games loads to level 1.  I want it to load at my level, which is hundreds beyond this.  I'm so frustrated, I'm ready to stop playing if it's not fixed right away.  I don't want to keep scrolling.

Laura_Grosvenor

Shelly, did you know that if you click the thing on the right hand side of the screen that looks like an arch, you can get back to the current episode? Then you just have to scroll through the levels in it to get where you were. Thanks for writing and have a great day.

Shelley_Karber

Shelly, did you know that if you click the thing on the right hand side of the screen that looks like an arch, you can get back to the current episode? Then you just have to scroll through the levels in it to get where you were. Thanks for writing and have a great day.

Thank you, no, I didn't realize that, and it's helpful. But.....it still doesn't get you to where you left off. You still have to scroll. The game used to bring you directly to your level. It's broken and needs to be fixed. Again, your answer is a partial solution and you have my thanks.

_Elsa_

Hi @Shelley_Karber, sorry that your message got lost in the transition from the old community to the new community.  Do you still need help with this?  Please don't hesitate to contact us again because now we are on top of all new messages.

As a Soda player, how would you like to help with the 5 year celebration coming at the end of this year?  Please visit this link and complete the survey. 

https://community.king.com/en/candy-crush-soda-saga/discussion/253613/tell-us-how-you-would-like-to-celebrate-our-5-years-together