Keep getting a screen message stating "Error downloading, please refresh page" for the last 24 hours

DeeDee_K_Web

will not load, error message comes up and says refresh, have refreshed and still nothing.

Elsa

Hi DeeDee, please try the steps from this link and let me know if it works for you:  https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out

Elsa

Hi DeeDee, I think we found a glitch!  Today I found a bunch of messages posted here saying the same thing.  I am going to notify a King Admin about this.

Rachel_L_Hensley

Hi DeeDee, please try the steps from this link and let me know if it works for you:  https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out

Does not help. Game is broken. Fails to load over all browsers.

Sandra_Krebs

Hi DeeDee, please try the steps from this link and let me know if it works for you:  https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out

agree does not help.......

Lisa_Walker_Owen

Hi DeeDee, please try the steps from this link and let me know if it works for you:  https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out

Same here. It's been down for 2 days.

Jenny_Fer_Gill

Broken here too, 2 days at least

Elsa

Hi Jenny For Gill, it was reported to the studio a little while ago and I was just updated that it's been fixed.  Please clear your history and try it again.