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"Error downloading, please refresh the page."
Answers
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Hi Sally, have you checked to see if your browser is up-to-date? Also have you tried to clear the history? Can you try it on another browser to see if maybe it's just not working on Chrome?
It has been reported by a King Admin and you can read his reply here: https://care.king.com/en/candy-crush-soda-saga/soda-is-not-loading-today-on-2-different-computers-so-there-is-an-issue-for-someone-to-investigate
See if you can get it on another browser. Also try playing the game through Windows 10. Go to the Microsoft app store (shopping cart) and add the app and then see if it works from there.
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Same problem here across three different browsers. Sometimes it will work if I refresh three or four times. It's eventually worked on Chrome and Firefox. I don't know that I ever got it to work on Safari. That admin post is from a week ago and my problem just started Friday, so it sounds like it's getting worse, not better...
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Hi Vim, I am aware that it's not working but it's the end of the weekend and the King Admin doesn't work on the weekends so we all have to wait until he comes in tomorrow and I will give him these notices. It's happening mostly on PC and the browsers so he will notify the studio about this.