Rewards not received

Question

Hi, hope you can help? I completed the crown last night but for some reason it only gave me 3 lollipops and I got 0 gold bars. I complete it quite often but I have never completed it and got 0 bars and 3 lollipops before. Has the criteria changed?Thanks in advance!

Creative_Elsa · Answer

Hi @Sarah_Taylor_2, sorry that your message got
lost in the transition from the old community to the new community.  Do
you still need help with this?  Please don't hesitate to contact us again
because now we are on top of all new messages.

As a Soda player, how would
you like to help with the 5 year celebration coming at the end of this
year?  Please visit this link and complete the survey.

https://community.king.com/en/candy-crush-soda-saga/discussion/253613/tell-us-how-you-would-like-to-celebrate-our-5-years-together

Sarah_Taylor_2 · Answer

Hi Sarah, are you referring to the Bubblegum Hill challenge?  I will elevate this to a King Admin to see if he can offer you any help.

Yes the bubblegum hill challenge. Thank you

Creative_Elsa · Answer

Hi Sarah, are you referring to the Bubblegum Hill challenge?  I will elevate this to a King Admin to see if he can offer you any help.