Why am I unable to load Candycrush Soda Saga on Facebook?

Question

I receive the same error message all the time " Error Downloading, please refresh page"

Creative_Elsa · Answer

Hi @Zee-3, sorry that your message got
lost in the transition from the old community to the new community.  Do
you still need help with this?  Please don't hesitate to contact us again
because now we are on top of all new messages.

As a Soda player, how would
you like to help with the 5 year celebration coming at the end of this
year?  Please visit this link and complete the survey.

https://community.king.com/en/candy-crush-soda-saga/discussion/253613/tell-us-how-you-would-like-to-celebrate-our-5-years-together

Creative_Elsa · Answer

Hi Zee, it's a glitch and has now been reported to the studio.  The King Admin posted this:  https://care.king.com/en/candy-crush-soda-saga/issue-on-browser-error-downloading-please-refresh-the-page