Special deal - golden offer

Anned_Engels

I cannot advance to level 1112 in CC Soda Saga. A screen pops up offering me a last chance to buy the "Special Deal"  , "Golden offer for you".  I cannot get it away or close it. In Africa we do not have money to buy stuff like that, can I not play CC Soda Saga anymore?

Elsa

Hi Anned, I think what you are seeing is that offer when you collect a certain number of tickets for clearing super hard levels.   Does it not give you the option of clicking on an "x" in the top right corner? 

Anned_Engels

Hi Anned, I think what you are seeing is that offer when you collect a certain number of tickets for clearing super hard levels.   Does it not give you the option of clicking on an "x" in the top right corner? 

Yes Elsa, it came after collecting (i think 10) of the tickets. There is no X like normally, only the small one to quit the game totally, the only button that works is the money option button. I screenshot of what it looks like, it should be below, it does not want to paste here

Hilzz

I have exactly the same problem, and have done for three months running. The only way I can get rid of it blocking my way into the game is to uninstall and reinstall it from Windows store. So then - although I can recover to the level I'm on), I lose all progress on the challenges and it begins again from day 1.  It would be great if this could be fixed. Here's the screen as soon as I press 'play'...

Elsa

Hi @Hilzz, you responded on a very old message and since August you are the first player reporting this.  I will keep my eyes open here in the next few days to see if anyone else reports this. 

Also, the studio is looking for feedback on your experience when you run out of moves, so can you all please head on over to this link and if you find that it is affecting your game, can you please respond?

https://community.king.com/en/candy-crush-soda-saga/discussion/247783/whats-your-experience-when-you-ran-out-of-moves-we-want-your-feedback