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I lose my helmet rewards when I sign on, after signing out after level completion, why?

Harold_BriggsHarold_Briggs Posts: 1
in Support

After latest Candy Crush update, when I complete a level and win a helmet/space ship reward. Sign out before starting the next level. Then sign back on later the reward is no longer there. I was wondering why? It's happening on both mobile and Facebook (computer). 

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Answers

  • ElsaElsa Posts: 31,902 Community Hub Moderator

    Hi Harold, yes there is a glitch going on with the helmet challenge and the studio was made aware of this.  We are all waiting for a fix.



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  • Hey! Would you like to give us your opinion?

  • Harold_BriggsHarold_Briggs Posts: 1

    Hi Harold, yes there is a glitch going on with the helmet challenge and the studio was made aware of this.  We are all waiting for a fix.

    Thank you Elsa :)
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