Candy Crush Soda Saga

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Support
Need help with the Soda? Ask your question or check for answers here.
Contests
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Level Help & Tips
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
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Candy Crush Soda Saga

Discussions
Share news, updates, or anything Soda-related you'd love to chat about!
Support
Need help with the Soda? Ask your question or check for answers here.
Contests
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Level Help & Tips
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
Ideas
Got a feature idea? Share your thoughts to help make Soda even better!

Boosters not given

I purchased 2 Special offers for $19.99 with the tickets. I did not receive the 24 hour boosters either time. Please review it and either credit me the boosters for 48 hours as I paid for 2 special offers with the ticket boosters or reimburse my funds or I’ll stop playing, thank you

Accepted answers

All comments

Hi @Tabatha and @Jen_Grey ,

Welcome to the Soda Community! If you haven't introduced yourself, feel free to do it here and hopefully get some of the gold bars available in the contest that we're running now!

Regarding your question, I'm afraid we don't take care of purchases here (since it's a public space). We have an article about it that can be of help to you. It's here.

Cheers,
Xarly

I purchased the same boosters but for 9.99 and only received a partial bit of my purchase. I would like a refund or my purchase completed

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Accepted answers

All comments

I purchased the same boosters but for 9.99 and only received a partial bit of my purchase. I would like a refund or my purchase completed

Hi @Tabatha and @Jen_Grey ,

Welcome to the Soda Community! If you haven't introduced yourself, feel free to do it here and hopefully get some of the gold bars available in the contest that we're running now!

Regarding your question, I'm afraid we don't take care of purchases here (since it's a public space). We have an article about it that can be of help to you. It's here.

Cheers,
Xarly

Where are the games?
Played for 15 years. This time I started a new game and am on Level 101. I have yet to find "RocketRush" to play, as well as well as any contest??? I almost quit playing because the game wouldn't load or start with my email addy or name. Also who is "BlueElenorie"?? I had trouble getting in here due to that name coming up?…
Non existent Email?
So on my pc it has my email and it shows normal until i go to edit it there's spaces where there shouldn't be so now I can't log in on my phone with my actual email and idk what to do.
candy crush soda saga
how do i update my candy crush soda saga
Game restart
I am wondering why my game has reset twice in the last 2 weeks. I do play every morning. I was in the 300 plus days and it reset saying I hadn’t played the day before ( game did an update) and then I was on day 8 and it told me I hadn’t played the day before.
Pay but did not receive what was paid for
I tried to purchase a 9.99 purchase several days ago. It was denied, then yesterday it went through and shows on my Bank account and in my Google account but the Items purchased did not show up in the game. I either need a refund or purchased items put on my game.

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Quick Links

Discussions
Share news, updates, or anything Soda-related you'd love to chat about!
Support
Need help with the Soda? Ask your question or check for answers here.
Contests
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Level Help & Tips
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
Ideas
Got a feature idea? Share your thoughts to help make Soda even better!

Recent Announcements

Where did 4-in-a-row go? 🧃
Not seeing 4-in-a-row in your game right now? Don’t worry, it's not a bug! 🛠️ The event has been paused for now to make space for new events and tasty surprises we’re testing out. 🍬✨ As always, events can come and go, and sometimes we like to shake things up to keep Soda feeling sweet and exciting! The Soda studio is…
🛠 Game Issues? Check Here Before Posting! 📝
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
New to Soda? Learn more about Boosters & Blockers! 🍬🍭🧁
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…