Technical issue? Try this troubleshooting

Xarly

Are you experiencing issues with the game? Here's some help, you'll be surprised how much these simple steps can help you 

- Game freezing/crashing
- My event is not there now
- Technical issues with IOS
- Technical issues with Android
- Issues with purchases
- Restoring the level progress

If after these you still need help, remember you can use the search function and if that also didn't help then please Ask a question under Support. Remember to add as much details as possible on the problem. A screenshot is always helpful!

Rattatui

My game fails to connect to network, even though the signal is strong with internet available. I've already lost several bonuses because of that.

hechicerilla

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/1697418#Comment_1697418

Hello 👋

Welcome to the sweet King Community.

You can read 👉 HERE all the information about this problem that is still being investigated.

I hope this helps

Thank you and keep enjoying

nancyp7548

i cant load candy crush soda saga . i had to relaod my program and cant get it back