Technical issue? Try this troubleshooting
Are you experiencing issues with the game? Here's some help, you'll be surprised how much these simple steps can help you 
- Game freezing/crashing
- My event is not there now
- Technical issues with IOS
- Technical issues with Android
- Issues with purchases
- Restoring the level progress
If after these you still need help, remember you can use the search function and if that also didn't help then please Ask a question under Support. Remember to add as much details as possible on the problem. A screenshot is always helpful!
- Game freezing/crashing
- My event is not there now
- Technical issues with IOS
- Technical issues with Android
- Issues with purchases
- Restoring the level progress
If after these you still need help, remember you can use the search function and if that also didn't help then please Ask a question under Support. Remember to add as much details as possible on the problem. A screenshot is always helpful!
1
Comments
-
My game fails to connect to network, even though the signal is strong with internet available. I've already lost several bonuses because of that.
2 -
Hello 👋
Welcome to the sweet King Community.
You can read 👉 HERE all the information about this problem that is still being investigated.
I hope this helps
Thank you and keep enjoying
0 -
i cant load candy crush soda saga . i had to relaod my program and cant get it back
0
This discussion has been closed.
