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Answers

  • summerjsummerj Posts: 26 ✭✭
    No update for me (IOS) and locked out after the first time getting thru
  • ElsaElsa Posts: 16,006 Superstar
    @Carole_McSherry there are a lot of glitches going on yesterday and today.  I sure hope that they can clear the gem.
    You can find out more about our Superstars here

    **********************************************************************
    Please  take note that if you are playing your game on a mobile device all boosters and lives are saved to that device so that you can play the game when you are offline.  Please do not accumulate them because any updates, crashes or device changes can cause these items to be lost.
    **********************************************************************
  • exiugirlexiugirl Posts: 19 ✭✭
    Possibly this problem- at least for me - might have something to do with checking in on two devices when I open games each morning.  I can now play on my iPhone but not my iPad.   I will experiment again tomorrow by checking into only my iPad game. 
  • Locked out again. So frustrating. Is this fixed or not?????? 
  • YoscaYosca Posts: 149 ✭✭✭
    exiugirl said:
    Possibly this problem- at least for me - might have something to do with checking in on two devices when I open games each morning.  I can now play on my iPhone but not my iPad.   I will experiment again tomorrow by checking into only my iPad game. 
    I think it’s because there is no update voor IOS yet. Are you able to play multiple times on your phone? For me , this morning it was working for like 6 times. Hopefully we have an update tomorrow...
  • punk_npunk_n Posts: 2
    I did the update today and BGH is just gone. Anyone else? 
  • exiugirlexiugirl Posts: 19 ✭✭
    Yosca said:
    exiugirl said:
    Possibly this problem- at least for me - might have something to do with checking in on two devices when I open games each morning.  I can now play on my iPhone but not my iPad.   I will experiment again tomorrow by checking into only my iPad game. 
    I think it’s because there is no update voor IOS yet. Are you able to play multiple times on your phone? For me , this morning it was working for like 6 times. Hopefully we have an update tomorrow...
    I was able to play multiple times on my phone - it’s just not the device I like to play and collect my boosters with.  
  • XarlyXarly Posts: 1,512 Community Manager
    edited December 2018
    Hi everyone!

    In order to have the latest version of the game, make sure you are playing Candy Crush Soda Saga on 1.129 (which was released on Monday afternoon CET). If you have that version (regardless of the platform you play on) you should be able to win it multiple times during one single event.

    Cheers,
    Xarly
  • exiugirlexiugirl Posts: 19 ✭✭
    If my IOS version is still 1.128.2. - which was the Nov 27 th update - is it possible the new update hasn’t  been released to everyone yet? My updates are automatic but I have checked in the App Store to be sure.  I have been repeatedly playing this morning with no problem so far but I made sure not to check in to the game on my phone- only playing on my iPad. 
  • YoscaYosca Posts: 149 ✭✭✭
    Do not dare to play as long as the update is not there haha. 
  • YoscaYosca Posts: 149 ✭✭✭
    Update game for IOS just came in!
  • dalleydalley Posts: 6
    Played a lot this morning, updated as needed but locked out again ugggg
  • Pummy RajPummy Raj Posts: 2,240 Superstar
    Hello @Xarly!

    My App shows the version I have is 1.129.2  Is this same with the one you mentioned (you wrote 1.129)?  
    The game was updated very recently as I have selected "Auto Update" option.  But, do not have the BGH at present though!!  Had it last week when it was locking us after 1 win.

    You can find out more about our Superstars here
    ** Want to win some Gold Bars / free boosters **
    ALPHA BETTY (till May 24th) -- http://to.king.com/rFqY
    BLOSSOM BLAST (ends June 3rd) -- http://to.king.com/r3p2
    CANDY CRUSH ( till 4th June) -- http://to.king.com/M9Yd
    CANDY FRIENDS (ends May 22nd) -- http://to.king.com/Zmki
    DIAMOND DIARIES (till 5th June) -- http://to.king.com/u6UV
    PET RESCUE (till 31st August) -- http://to.king.com/xD0A  and  http://to.king.com/KFKs
    50 Gold Bars POLL in PET PUZZLE --  http://to.king.com/OIeR
  • summerjsummerj Posts: 26 ✭✭
    My update for IOS came through today and I have played multiple times🤗 hoping this bug is gone for good👋🏻
  • T13T13 Posts: 15 ✭✭
    I have played multiple times too. yayyyy thank you so much❤️
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