How do I log in to my kingdom account?

Half_MexHalf_Mex Posts: 4
The game on my iPhone was logged out of my kingdom account, and I cannot log back in. I suspect this is why I can no longer receive extra lives.

When I click on the kingdom icon, nothing happens at all. I've also tried connecting to Facebook, but it keeps telling me connection failed. I would prefer to be logged in via my kingdom account. My username is Half_Mex, and I'm on level 950.

Thank you!

Answers

  • XarlyXarly Posts: 1,504 Community Manager
    Hey @Half_Mex !

    We have seen this happening previously and it tends to be connected to an issue with your cache in Safari. Make sure you follow these steps:

    Let me know if this works for you! If not, just come back here and we'll be happy to help you out!

    Cheers,
    Xarly
  • Half_MexHalf_Mex Posts: 4
    edited November 2018
    Hi @Xarly!

    Thank you for your quick response and for your help! I followed the steps outlined above, but I still cannot log in to my kingdom account. :( When I press the kingdom icon, nothing pops up. I've thought about deleting the game app, but I'm afraid I'll lose my progress. I've noticed that my current level does not sync up with my iPad. Any other suggestions?
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