How do I log in to my kingdom account?

Half_MexHalf_Mex Posts: 4 Newbie
The game on my iPhone was logged out of my kingdom account, and I cannot log back in. I suspect this is why I can no longer receive extra lives.

When I click on the kingdom icon, nothing happens at all. I've also tried connecting to Facebook, but it keeps telling me connection failed. I would prefer to be logged in via my kingdom account. My username is Half_Mex, and I'm on level 950.

Thank you!


  • XarlyXarly Posts: 2,497 Community Manager
    Hey @Half_Mex !

    We have seen this happening previously and it tends to be connected to an issue with your cache in Safari. Make sure you follow these steps:

    Let me know if this works for you! If not, just come back here and we'll be happy to help you out!

  • Hey! Would you like to give us your opinion?

  • Half_MexHalf_Mex Posts: 4 Newbie
    edited November 2018
    Hi @Xarly!

    Thank you for your quick response and for your help! I followed the steps outlined above, but I still cannot log in to my kingdom account. :( When I press the kingdom icon, nothing pops up. I've thought about deleting the game app, but I'm afraid I'll lose my progress. I've noticed that my current level does not sync up with my iPad. Any other suggestions?
  • vickydoovickydoo Posts: 2 Newbie
    I am  trying to  register  my  account  9n line but cant
  • vickydoovickydoo Posts: 2 Newbie
    Cant seem to get into my account so i can pay my rent
  • ElsaElsa Posts: 34,556 Community Hub Moderator
    Hi @Half_Mex and @vickydoo, welcome to our community.  I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here.  We always run contests so be sure to enter them for a chance to win gold bars.

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