Rewards and purchases not working.

jonelow

Over the last month rewards from boxes and purchases with time limits time out early or dissapear altogether.  This is costing me money and im not happy.  About ready to delete all king games.

firebombmarkus

Hi @jonelow Welcome to the Community! I will post a link for you written by our dear Community Manager @Xarly so you can try and find your solution there https://community.king.com/en/candy-crush-soda-saga/discussion/246177/did-something-go-wrong-with-your-purchase#latest

Please let me know if it helped. Have a sweet day 🍭

Elsa

Hi @firebombmarkus thanks for responding but I think @janelow might be referring more to the boxes, but also about purchases.

Regarding the boxes @janelow, those aren't working properly at all!   The studio is aware of this but it's not a top priority right now.

Also the studio is looking for feedback on your experience when you run out of moves, so can you all please head on over to this link and if you find that it is affecting your game, can you please respond?

 https://community.king.com/en/candy-crush-soda-saga/discussion/247783/whats-your-experience-when-you-ran-out-of-moves-we-want-your-feedback

firebombmarkus

Thank you 😊 @Elsa