level bug

Carol_Denney

When i load Candy Crush soda saga on my computer it starts with level one not my correct level for the day....it works fine on my IPAD though..please fix

firebombmarkus

Hi @Carol_Denney and welcome to our Community 😊 This section is exclusively for Friends Saga. If you want to post about Soda Saga you can do it here https://community.king.com/en/candy-crush-soda-saga

Please read this post to see how  to retrieve your saved game  https://community.king.com/en/candy-crush-friends-saga/discussion/177600/how-to-get-your-level-and-progress-back#latest

I hope this will help you. Happy New Year 🎁❄️🎅🎄

QueenMia

Hi @Carol_Denney and welcome to our vibrant Community!

Please note there's an issue going on and our Soda Team is working on a fix. However, the good news is that there's a workaround, just check here for the steps to follow to solve the problem.

I'm moving your thread to the Candy Crush Soda area where other players will be able to help/find help as well

Oh, and Happy New Year!

Elsa

Hi @Carol_Denney you are now in the correct community!  I think your avatar might be stuck on level 1 so I am going to ask you to replay the level, clear it and then refresh the game.  When the game reopens you should be at your current level.