Disappearing gold bars

graduado

Wanted to use 10 of the 99 bars I had to continue the game and it displayed 0 instead. Had to buy more. When I bought more, the 99 magically appeared. I would like my money back as this seems like a fraudulent way to get people to spend more money.

_Elsa_

Hi @graduado, gold bars should never disappear.  I am going to ask you to get your user ID # by following the steps on here.  :   https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-user-id-and-where-can-i-find-it#latestOnce you have your number, please don't post it here but write back saying that you have it and then we can go to the next step.

graduado

Hi @Elsa,

Thank you you for responding to my inquiry! Unfortunately, I do not see a user ID after following those instructions. I think this may be because I am playing candy crush soda and not the saga game.

What else can I provide?

Thanks,
graduado

_Elsa_

It is the same instructions for all the games but they just used Saga to create the instructions.