Haven‘t receive Gold Bars

Question

I have finished these 5 stages, why I haven’t receive the gold bars?

Creative_Elsa · Answer

Hi @HiuChing_Lau the gold bars only come when you get dethroned.  You get the lollipop boosters immediately once you win but you don't get the gold bars until someone else takes the lead.  Are you sure that you never got them?  I can have the community manager look into your account but you will have to get your user ID # by following the steps on here:  
https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-user-id-and-where-can-i-find-it#latest

Once you have the number, please write here and then I will tag him for you.

BeckyBubblegum · Answer

I can see by the screenshot you provided that you were kicked off the throne, so you should have received your gold bars already. However, there have been times in the past when I have been dethroned and never received any gold bars either. I usually chalk it up to the fact I wasn't on the throne long enough to accumulate any, but I am interested to know what the staff has to say about this.