Can't log in

juanchitsjuanchits Posts: 1
Can't log in to King from CCS app in android. It says there isn't any account with my email. I have an account.

Answers

  • ElsaElsa Posts: 18,632 Superstar
    Hi @juanchits, I am going to ask you to please follow the troubleshooting steps on here to see if that clears it up: 

    https://community.king.com/en/blog/discussion/234676/is-your-game-crashing-on-an-android-device

    If you don't clear the history daily or if you don't have enough storage, that could also cause this to happen.  Please let me know if the troubleshooting works for you.




    You can find out more about our Superstars here

    ❤️  Please  take note that if you are playing your game on a mobile device all boosters and lives are saved to that device so that you can play the game when you are offline.  Please do not accumulate them because any updates, crashes or device changes can cause these items to be lost.

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