After Ad screen goes black - (Collecting details for investigation)!

fourchrisi

@RipplesGuy
the problem for me does not happen if I watch the entire ad.  however as others have noted some of the ads are really really long and not worth the wait for the extra moves bonus.  

Suzie-4

Ads seem to have stopped completely now, so no chance of extra moves or bonus booster. suzie-4

beeru52

Is it solved already? Since mine still goes to a blank screen even though I watched the entire ad.

aucoin97

I too am having this issue now that the ads have been added to Candy Crush Soda. I lost two opportunities to complete a level with this black screen problem. 

mindybess

Now I have no ads- no extras? 😕

RipplesGuy

I assumed that they have possibly disabled the ads, at least on devices that were causing the most problems? I've also noticed that the ads seem more likely to appear when I am on wi-fi. Not sure if that is accurate or not.

csjohns97

As others have noted, the ads have disappeared on my iPad.  However, I’ve noticed on another of their games I play, Spider Solataire, rather than ads coming up every 3 or 4 games, they come up between every game, some you have to double close with an X on both sides of the screen.  Guess they have to make up their revenue somehow and also not loose their advertisers.  Surely they’ll get it figured out at some point!

jdbowman

The issue seems to be corrected now, iPhone 7 and 7+, iOS 12.3.1. No black screen, but it seems sometimes there is no opportunity for extra moves after ending a game, with the gumball machine.

Bedriche

Ads disappeared for a while, so did the black screens. Ads are back...so are the black screens!!! Thought this was fixed???

ctully78

Bedriche said:

Ads disappeared for a while, so did the black screens. Ads are back...so are the black screens!!! Thought this was fixed???

Yep. Exact same issue is back for me as well.