Help please!! The latest update prevents me from playing...is anyone else having this problem? 😥
LeadingCross
Posts: 3
Level 1
in Support
I'm constantly having issues with trying to play after installing the new update.
Any info would be much appreciated.
Thank yoouu! 😎
Any info would be much appreciated.
Thank yoouu! 😎
0
Best Answer
-
Hi @LeadingCross, welcome to our community. Are you playing on a mobile device? They might ask you to do some troubleshooting so click on one of the links below and let's see if that works for you.
IOS
https://community.king.com/en/blog/discussion/246638/is-your-game-crashing-on-an-ios-device
Android
https://community.king.com/en/blog/discussion/234676/is-your-game-crashing-on-an-android-device
I would also like to take a moment to offer you a message for all newbies to learn more about our community which you can find here. We always run contests so be sure to do them for a chance to win gold bars.
1
Answers
-
Hi @LeadingCross, welcome to our community. Are you playing on a mobile device? They might ask you to do some troubleshooting so click on one of the links below and let's see if that works for you.
IOS
https://community.king.com/en/blog/discussion/246638/is-your-game-crashing-on-an-ios-device
Android
https://community.king.com/en/blog/discussion/234676/is-your-game-crashing-on-an-android-device
I would also like to take a moment to offer you a message for all newbies to learn more about our community which you can find here. We always run contests so be sure to do them for a chance to win gold bars.
1 -
Thanks so much for the help Elsa, I ended up uninstalling and reinstalling the app and it worked a treat! 😁🤗 I do play on a mobile device and since reinstalling, I've had no probs.
Nice to meet you also! 🙋😁1 -
It's really neat to meet you. Make sure that you take advantage of the contests and don't hesitate to write me privately with any community questions.
0
