my only striped hammer is gone!

disappointedbyking

I have been stuck for a while and finally decided to use my hammer to get through the level. But the game then disappeared from my computer, which happens from time to time. So, I wasted my hammer for nothing? I'd like to get another one, as it comes from a  glitch on your site. I can play on facebook but don't get the daily bonus, or on king, but I waste 50% of my lives - plus the striped hammer! The lives come back, not the hammer!

disappointedbyking

@Xarly, o4r Queen Mia, no answer?

_Elsa_

Hi @disappointedbyking they do not reimburse you for rewards that you won.  If you purchased it then please let me know and I can offer further direction.

disappointedbyking

no, I won it. But it is still unfair! 

_Elsa_

I hear you and I empathize with you.  It's their ruling.