I am level 1000 and I have beat the level 5 times...and at the end...it says error and I cant move o

pipdoc

i have also tried different browsers and followed all directions given to try and help...and nothing is working....still beating level 1000 over. and over. and over. and over...etc etc etc

Elsa

Hey guys, this is being reported to the studio.  I have created a list because quite a few players are seeing that error message.  I will make sure that this message is added to it.  The community manager will be elevating it to the studio so please be patient and they will find a fix for it.

Zohra34

Bonjour j'ai aussi le même problème 

elblev

Any updates? Playing on facebook still doesn't work. I can play the game at king.com but then I am missing soda squad, Mr. Toffee and the races. 

PummyRaj

Hello @pipdoc, @Pinsmommom, @sao5p, @wpalo, and @elblev

Just following up with you all as it's been a while since you all have posted about this issue!!  Is your game working now?  Or you are still seeing the "Error" message when trying to play?  

If the problem still persists, please post below details for the Team to look into the issue:

1) Device you are using to play the game;
2) Logged in through Facebook or Kingdom account;
3) When are you seeing the Error message -- after finishing & winning a level or after logging in, etc., 
4) Your game user ID number -->  Please follow this link to find your ID  https://community.king.com/en/candy-crush-soda-saga/discussion/247075/what-is-my-user-id-and-where-can-i-find-it/p1?new=1

** For the players who are logged in through Facebook ONLY, here is the link  https://www.facebook.com/help/1397933243846983

Please post back by tapping on "Type your Comment" box located below.  

Talk to you all soon!  Have a nice day/evening!

elblev

I am using a PC with Chrome, have tried firefox also, still doesn't work. On Facebook the message comes up at all times, before the start of the game, in the middle of the game, etc. Every once in a blue moon it will work. For me the game works on king.com although slowly at times. When playing on king.com there is no Mr. Toffee, the races nor soda squad. My ID# is 1271698209. It has been close to a month now, any help would be appreciated. I'm about to give up on the game.

Elsa

Hi guys, to all new posters here in the community, welcome!.  I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here.  We always run contests so be sure to enter them for a chance to win gold bars.