My Candy Crush Soda boosters are all gone

Hanna81

I recently changed my phone and even though the game progress was saved the boosters were not transferred. They're still on the game in the old phone, how can I get them to my new phone. I tried logging out of both games but that hasn't worked.

Elsa

Hi @Janna81, welcome to our community.  Lives and boosters are only saved to your one device so that you can play the game offline.  For this reason, any crashes in the game, operating system updates, etc. can cause you to lose all of them.  The only thing that carries over are the gold bars.  You can read more about this here.  You can also read about Safeguarding your collected boosters here.  

I would also like to take a moment to offer you a message for all newbies to learn more about our community which you can find here.  We always run contests so be sure to do them for a chance to win gold bars.

Elsa

Hi @Janna81, welcome to our community.  Lives and boosters are only saved to your one device so that you can play the game offline.  For this reason, any crashes in the game, operating system updates, etc. can cause you to lose all of them.  The only thing that carries over are the gold bars.  You can read more about this here.  You can also read about Safeguarding your collected boosters here.  

I would also like to take a moment to offer you a message for all newbies to learn more about our community which you can find here.  We always run contests so be sure to do them for a chance to win gold bars.

Hanna81

Thank you for your help 😊

Elsa

You’re welcome!