Experiencing crashing

cagirl5306

Im also experiencing a crash every time I try to play. Im playing on a chromebook. Thank you! 

Elsa

Hi @cagirl5306, welcome to our community.  I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here.  We always run contests so be sure to do them for a chance to win gold bars.

Are you getting this image in English?  Please let me know because a few players are reporting this print screen for different reasons.  I am creating a list for the community manager to give to the studio but I need to know what is causing this error message to pop up.

cagirl5306

Thank you so much! I am getting this message in English. Sometimes it pops up during a game after a move, and other times it pops up when I click on the current level to play.

Elsa

I am creating a list to give to the community manager so I will add your message to the list.

applebee

I have been receiving this annoying msg, Also am not receiving lives from friends, Please help me on this

Elsa

Hi @applebee, welcome to our community.  It has been reported via this message.  If you are not receiving lives, are you playing on king.com?

applebee

Hello @Elsa

waiting for boring  minutes to receive lives!

Elsa

Are you playing any of the other King games?  I play all 4 candy crush games so if I had to wait for lives I would just go on to the next game.

lasefikt

Edit by CM - rude/obscene 

applebee

No thanks

applebee

Game keeps freezing when passing stages

Elsa

Well it has been reported so we have to wait for a fix.