Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
What's happening in Candy? 🍬
🍫 Have a Fun Break this November with KitKat 🍫 - More Info HERE
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🍫 Have a Fun Break this November with KitKat 🍫 - More Info HERE
🍫 KitKat Scavenger Hunt! 🍫 - Join HERE and a chance to Win Color Bombs
🎂 Candy Crush Soda is celebrating it's 10th Anniversary! Join the fun and win prizes, check it out HERE! 🥳🎉
🌟 Introducing new community titles and rewards – your Road to Legend starts HERE! 🌟
Newbies, This message is for you!
_Elsa_
Posts: 37,020 
Welcome to our community! Before we begin I want to make you aware of something very important that seems to be asked quite often in the community. Please read this message: How do I add friends from here for my game?
Now I would like to make you aware
of some of things that we have going on here in this community.
This community is broken down into six areas (Discussions, Support, Ideas, Contests, Videos and King Community).
The Discussions area offers you new features, upcoming changes in the game and general discussion messages.
The Discussions area is broken down into areas (Off Topic and Beginner’s Corner)
The Fantastic 5 - Custom Teams area now offers you the opportunity of asking players to join a team that you create.
The Off
Topic area is the fun area of the
community. You can participate in any of
the topics or start your own topic.
The Beginner’s Corner area is offered for any new game players. There are beginner guides on how to use the boosters, blockers, etc.
The Support area is where you will post your issues or contribute to any current discussions. For example, if you are having difficulty with a level or you think that you might have found a glitch, you can check it out in this area. Our Superstars and Game Experts are here to help you with your issues and if we don't have the answers we can also search or tag @Crazy Cat Lad or @Pounawea, the community managers. Our Superstars and Game Experts are volunteers who love the community and enjoy helping players with their game issues. You can recognize them by their signatures.
Before posting your message, please use the search box to see if your issue has already been reported.
The Support area is broken down into two areas (Help Center and Level Help & Tips).
The Help Center area is where you will find answers to many of the common questions. It also includes a Player's Guide which can be very helpful if you are fairly new to the game. If you are a visual person you might want to check out these videos - A Superstar Beginners Guide to Candy Crush Saga, A Superstar Guide to Candy Crush Saga Combos and A Superstar Guide to Candy Crush Saga Events/Challenges.
The Level Help & Tips area offers some levels tips and you can also ask for help with specific levels.
The Ideas
area offers you a Master list of ideas for this game here
but please read the Welcome message before posting anything.
After checking out the Master list of ideas, please check the Tiffi's Idea Library area because your idea might have already been suggested. Anything in this area didn't warrant enough votes to elevate it to the studio for consideration.
The Contests area offers a variety of contests for a chance to win some gold bars.
The Videos area offers you help with some of the lower levels.
The King Community is where you will meet people from other King games.
The Get Started area consists of King Management messages explaining what the community is all about, the Community Guide and much more. Also located in this area is the Who we are and this is where you can meet the community team, the Superstars and Game Experts. You can also meet some of the Kingsters who create your favorite games. You don’t want to miss out on this area.
The Player’s Corner is where you are going to meet other game players who are enjoying the community. Please introduce yourself and check out the other messages. Don’t forget to check out the Hottest Topics in the Community. Also located in this area is the Member of the Month. Players are chosen by how active and helpful you are in the community.
The Contest area is broken down by game communities. The General contest area is where you will find the global competitions that are posted in all the game areas. Each game community also runs their own competitions for a chance to earn some gold bars. So, click on your game to see if there are any current contests going on.
The Support area is where you will find messages created by King Management. This area is broken down into four sections. Accessing the Mobile area will offer you some solutions for issues that might happen on your Apple, Android or Windows Mobile devices. The Computer area, will offer you possible solutions for issues that might happen on Windows 10, or playing through Facebook or through king.com. The Kindle/Amazon area will offer some possible solutions for your game crashing or not connecting on your Kindle. The General Issues area was written by management and here you will find several common issues such issues as purchases, progress, crashing or loading, etc.
Our community uses only English when writing messages but you can now access the International Corner area for French, Spanish and German speaking players.
The Games area is where you can find all the King game communities. Just click on your game to find out what your game community offers, or you can check out the ‘Newbies, This message is for you’ list to access your game community too.
So welcome one and all! Here we can express
frustration, ideas, happy moments when you've cleared that very hard level and
much more. If you are not aware of tagging, I will show you how it's
done. If you are in a message or even starting a new message and you want
to tag a Superstar or a manager all that you need to do is to start with the
"@" sign and start typing the name. A box should pop up where
you can click on the name, or you can just type it out.
Comments
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David_Lewis said:Can you tell me how to start a new thread please, not enjoying the website or the sugar drop timed boosters and level 4886 is impossible.Hi @David_Lewis, welcome to the CC Saga community. To start a message you have to go to the support section here. You have the option of starting a new message or you can look through the messages that are open (e.g. timed boosters) and add your comments to it. But I am going to give you the main link for this issue because that is where the ocmmunity moderator will be making updates.
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proudnavymom said:candy crush stop with the time boosters. I check everyday to see if it’s gone. When I see it’s still timed I stop playing@proudnavymom welcome to our community. As I just mentioned above, there is a main thread for the sugar drops and it being offered as timed boosters. You can write your comments there and look for any updates from the community moderator.
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Hi @Dharmender, welcome to our community! These videos and events come and go. Sometimes the studio runs tests on these and then monitors how they are doing. The players get chosen randomly to test it. If you are not seeing an ad then you are not in that testing group. You can read more about it here.
This discussion has been closed.
