Game Freezes

Becky_Fickle

why does my game always freeze when I make a purchase of gold bars? I then have to restart my game and lose my game!

PummyRaj

Hello @Becky_Fickle, Hearty Welcome to the Candy Soda section of our friendly King Community  

I am very sorry to hear about the issue in your game!!  What device are you using to play the game?

Some troubleshooting tips might work as they always do with the issues like Freezing and crashing!! 

If you tap on "Type your Comment" box located below, you will be able to post your reply.  

Looking forward to talk to you further!  Have a nice day/evening!

Becky_Fickle

I am on my PC! 

PummyRaj

Hello again @Becky_Fickle, Thank you for replying back  

Here is a link with troubleshooting steps for PC Browsers --->   https://community.king.com/en/candy-crush-saga/discussion/218696/web-browser-update

Try those and let me know if it helped with the issue or not!  Usually, these steps help resolve any freezing or crashing issues.   

Talk to you soon!  Have a nice day/evening!

Elsa

Hi @Becky_Fickle, welcome to our community.  I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here.  We always run contests so be sure to enter them for a chance to win gold bars.