Gold bars gone

Elsa

I will tag @Xarly to let him know that you responded with your ID #.

helpme1

Brother please help me i have worked a lot for getting 24 gold and suddenly one day i lost it and i was left with just 2 goods now again i have lost those gold  i dont how i have not even spent it please help me

Elsa

Hi @helpme1, welcome to the community.  You have to get your user ID # first so please follow the steps here.  Once you have that number please write back here and I will get the community manager to look into your account to see what happened.

helpme1

My character id is 9081319796

Elsa

That was quick!  I will now tag @Xarly who is the Community Manager.  He will come here and see your user ID # and will be able to go into your account to find out what happened to your gold bars.

helpme1

Please help me

Elsa

@helpme1, I am helping you but I have no control as to when he will see this message.  He will be coming here so please be patient.

Xarly

Hi @helpme1,

Thanks to @Elsa's awesome help I've been able to help you out here. As a gesture of good will I have restored your Gold Bars. In the future though, we won't be able to do this every time so please make sure your game is well optimised and that your connection is working properly (along with being conscious of when or where you are using your gold bars).

Cheers,
Xarly

helpme1

Thankyou

Elsa

Hi @helpme1, just checking in with you to find out how you are doing and if you are enjoying the community here.  Don't forget to check out the fun area for contests where you have a chance to win some gold bars for your game.  You can check it out here. 

helpme1

Will do