I lost my bars

pharmgirl

i accidentally hit the play on button.  Lost my bars and didn’t even get the extra moves.  Not the first time this has happened. 

PummyRaj

Hello @pharmgirl, Hearty Welcome to the Candy Soda section of our friendly King Community   

I am very sorry to hear about the issue in your game!!  I will elevate this issue to the Community Manager.  But, to look into your account, they will be needing your game user ID number.  Please check this link to find out how to look for your ID  https://community.king.com/en/candy-crush-soda-saga/discussion/247075/what-is-my-user-id-and-where-can-i-find-it/p1?new=1

** TO post back, tap on "Type your Comment" box located below and write your message.  

Talk to you soon!  Have a nice day/evening!

Elsa

Hi @pharmgirl, welcome to our community.  I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here.  We always run contests so be sure to enter them for a chance to win gold bars.

Do you ever get your user ID # for @PummyRaj?