I lost all of my boosters

ktt5506

Hi, I had to get a new phone and lost all my boosters and gold bars. I had over 20 in each category. I had about 90 gold bars as well...can you check how many I previously had?

PummyRaj

Hello @ktt5506, Hearty Welcome to the Candy Soda section of our friendly King Community  

I am sorry to hear about the issue in your game!!  Loosing Boosters is a common side-affect with changing our device!!  Unfortunately, those will not be reimbursed by the King team unless you have purchased any of them with real money!!  But,  you are not supposed to loose your Gold Bars though!! 

Please provide your game user ID  number with the help of this link  https://community.king.com/en/candy-crush-soda-saga/discussion/247075/what-is-my-user-id-and-where-can-i-find-it/p1?new=1

To write back and post your ID, tap on "Type your Comment" box located below  

Talk to you soon!  Have a great week ahead!

Elsa

Hi @ktt5506, welcome to our community.  I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here.  We always run contests so be sure to enter them for a chance to win gold bars.