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Help me turn off the music permanently.

Mooca
Mooca Posts: 2

Level 1

Every time I watch an ad to get a free booster or free moves the music turns back on. I turn it off, play my level watch an ad and the music turns back on. It’s been going on for three days now and it driving me crazy. Help 
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Comments

  • I love listening the music.
  • Tonya-7
    Tonya-7 Posts: 2

    Level 1

    Yes it’s driving me nuts as well. What have they done🥴🤬
  • Smilesann2000
    Smilesann2000 Posts: 1

    Level 1

    Yes, the music is driving me crazy. This just started happening but I hope someone can help keep it off permanently because this is my favorite game. This is so aggravating!
  • @Mooca my game started doing that as well after I did the latest update.  Most irritating!  
    I also noticed that my bubblegum machine has disappeared and in its location is the piggy bank.  Another free booster gone. 
  • pandielee
    pandielee Posts: 1

    Level 1

    Driving me nuts here too!  Can’t play very long before I have to quit.  Not fun!
  • Seems odd to me that a couple weeks ago there was a question posted about whether people play with music on or off and almost everyone responded “off.”  So what happens—now we have to turn it off (along with the sound effects) after watching an ad.  Go figure.
  • Can’t you simply mute your phone/tablet?  I almost always have my phone muted so I never have to worry about having sound effects and/or music playing at any time no matter what I am doing.  Seems like it would be a simple fix. 
  • @Dirty_Nurse. I suppose I could, but that would imply that I would also remember to unmute it when I was done playing and that would be asking a lot.  🤪
  • @candysodacrusher it’s a simple matter of hitting the buttons on the side of your phone.  Personally my phone is muted 99% of the time; I don’t need a sound to let me know something is going on when it vibrates at each notification...
  • QueenB
    QueenB Posts: 15,430
    This has already been reported the studio guys and you can follow up on this here!

    Apologies for the inconvenience caused and thanks for your patience while we look into this 😉

Hey! Would you like to give us your opinion?