Help me turn off the music permanently.

MoocaMooca Posts: 2
Every time I watch an ad to get a free booster or free moves the music turns back on. I turn it off, play my level watch an ad and the music turns back on. It’s been going on for three days now and it driving me crazy. Help 


  • queen_candy61whesterqueen_candy61whester Posts: 125 ✭✭✭
    I love listening the music.
  • Tonya-7Tonya-7 Posts: 2
    Yes it’s driving me nuts as well. What have they done🥴🤬
  • Smilesann2000Smilesann2000 Posts: 1
    Yes, the music is driving me crazy. This just started happening but I hope someone can help keep it off permanently because this is my favorite game. This is so aggravating!
  • candysodacrushercandysodacrusher Posts: 134 ✭✭✭
    @Mooca my game started doing that as well after I did the latest update.  Most irritating!  
    I also noticed that my bubblegum machine has disappeared and in its location is the piggy bank.  Another free booster gone. 
  • pandieleepandielee Posts: 1
    Driving me nuts here too!  Can’t play very long before I have to quit.  Not fun!
  • candysodacrushercandysodacrusher Posts: 134 ✭✭✭
    Seems odd to me that a couple weeks ago there was a question posted about whether people play with music on or off and almost everyone responded “off.”  So what happens—now we have to turn it off (along with the sound effects) after watching an ad.  Go figure.
  • Dirty_NurseDirty_Nurse Posts: 160 ✭✭✭
    Can’t you simply mute your phone/tablet?  I almost always have my phone muted so I never have to worry about having sound effects and/or music playing at any time no matter what I am doing.  Seems like it would be a simple fix. 
  • candysodacrushercandysodacrusher Posts: 134 ✭✭✭
    @Dirty_Nurse. I suppose I could, but that would imply that I would also remember to unmute it when I was done playing and that would be asking a lot.  🤪
  • Dirty_NurseDirty_Nurse Posts: 160 ✭✭✭
    @candysodacrusher it’s a simple matter of hitting the buttons on the side of your phone.  Personally my phone is muted 99% of the time; I don’t need a sound to let me know something is going on when it vibrates at each notification...
  • QueenBQueenB Posts: 1,355 Community Moderator
    This has already been reported the studio guys and you can follow up on this here!

    Apologies for the inconvenience caused and thanks for your patience while we look into this 😉

    Farm Heroes Saga - The studio is hunting for feedback, share yours here

  • peejaypeejay Posts: 58 ✭✭
    I don't have such features on my own a little help with it please
    I'm playing candy crush soda and candy crush saga
    It really love some video watich for extra moves or boosters
  • MoocaMooca Posts: 2
    Dirty nurse I would but I like the sound effects but not the music. I can hear when I’ve gotten certain boosters. 
  • pattymzpattymz Posts: 1
    while it’s a thought to just mute your phone, we shouldn’t have to have that as our only option, when it sounds like this is a new issue
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