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Gold Bars

2Next

Answers

  • PummyRajPummyRaj Posts: 13,335 Farm Moderator
    kileros1 said:
    I still didn't get it
    Hello @kileros1, Hearty Welcome to the Candy Soda section of our friendly King Community :) 

    I am sorry to hear that you still have not received the Gold Bars into your game!!  Let's wait till Monday and see if you receive them just like @Smartie11 and @JennAusten!  If you still did not receive them by then, I will ask the Community Manager to look into your game.  

    But, I will need your game user ID number please.  Because, the issue was solved for others but not for you, having game ID will help the team.  Here is a link to look for your game ID number  https://community.king.com/en/candy-crush-soda-saga/discussion/247075/what-is-my-user-id-and-where-can-i-find-it

    Please post back any updated from your side.  Looking froward to talk to you again!  

    Have a great rest of the day/evening!

    Signature - Moderators 2021 FHS PummyRajpng
  • Hey! Would you like to give us your opinion?

  • kileros1kileros1 Posts: 16 Newbie
    PummyRaj said:
    kileros1 said:
    I still didn't get it
    Hello @kileros1, Hearty Welcome to the Candy Soda section of our friendly King Community :) 

    I am sorry to hear that you still have not received the Gold Bars into your game!!  Let's wait till Monday and see if you receive them just like @Smartie11 and @JennAusten!  If you still did not receive them by then, I will ask the Community Manager to look into your game.  

    But, I will need your game user ID number please.  Because, the issue was solved for others but not for you, having game ID will help the team.  Here is a link to look for your game ID number  https://community.king.com/en/candy-crush-soda-saga/discussion/247075/what-is-my-user-id-and-where-can-i-find-it

    Please post back any updated from your side.  Looking froward to talk to you again!  

    Have a great rest of the day/evening!
    User id 1494402460
  • XarlyXarly Posts: 2,499 Community Manager
    Hi all,

    Sometimes the rewards for these can take a day or two while our system collects the winners and sends them the rewards.

    If after some days you don't have them, please let us know (but this should not be the case if it all goes correctly).

    Thanks @JennAusten for the screenshot! It helps build the point that it just sometimes takes time :). And thanks a lot @PummyRaj for assisting and collecting these cases and IDs!

    Cheers all (and I hope you enjoyed the small event and extra gold bars coming your way!),
    Xarly




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