Golden ticket special

trish689

Paid for the golden ticket special. Money taken out of my account. But never received any of what I paid for

PummyRaj

Hello @trish689 Hearty Welcome to the Candy Soda section of our friendly King Community  

I am very sorry to hear that you have not received the items that were purchased!! 

I would suggest you to contact the King Support team through this below link to request / complain about that you have not received your package!!  Community does not deal with the Purchase issues as the query includes your personal details!  

Here is the link: https://soporto.king.com/contact
** While filling out, enter the TOPIC as "Problems with Purchase";
and the SUB-TOPIC as "Purchased Items not Received"; 
Explain briefly about the issue and Submit the form.
NOTE:  Along with above details, make sure to enter the Game Name correctly!

After sending the complaint, you will be receiving an automated email as acknowledgement.  If you have not heard from them within 3 days, send a reply to the same email you have received. 

Hoping for the Best!  Have a great week ahead!

** Please post back if you need further assistance by tapping on "Type your Comment" box located below

Elsa

Hi @trish689, welcome to our community.  I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here.  We always run contests so be sure to enter them for a chance to win gold bars.