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Got a game question or need help? This is the place to ask!
We're aware of an issue with Facebook purchases for all King Games and our team is on it. 🛠️ Hang tight while we fix things! You can still enjoy the game, and we'll keep you posted once it's solved.
Refund
JohnA
Posts: 4 Newbie
in Discussions
Last time that I bought points for $99.99 I bought them not knowing that our electrical company PG&E was going to be turning off our power. The power was lost for wed. and Thurs, two days, and I didn't get to play my points. That is not fair!!. I paid $99.99 for almost nothing. I got to use the points for just one day. I think that my case number is 8662299.
Comments
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Hi @JohnA, welcome to our community. I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here. We always run contests so be sure to enter them for a chance to win gold bars.As payment issues involve sensitive data and require personalized support we do not support these queries in the community. You can find the steps to take here: https://community.king.com/en/candy-crush-saga/discussion/246195/did-something-go-wrong-with-your-purchase#latest
