SprinkleShell

Shinaynay79

I am on Level 321 and SprinkleShell is suddenly missing. How can I get it back?

Spinnifix

Hello and welcome to our beautiful community

Could you please explain it in more detail? What's wrong with you. Please keep your game up to date and update it, clear the cache and restart it. If there are still problems, please let me know! thank you

Shinaynay79

Why would I reach out to you again when you were so rude to me in your reply? "what'e wrong with you?" Why would you say that? I asked a simple, straight-forward question. My very first question ever on this comunnity and that was the snarky reply I got. Not very welcoming. 🤨

Shinaynay79

Also, sorry that I didn't proofread my reply. I am feeling flustered. I don't expect people to treat me like that when I am super polite and straightforward with questions. 🙄

Spinnifix

Hello!

I'm sorry it came across rude for you. Unfortunately I have to tell you that I have to translate. It could be that it came across unfriendly. Please explain your problem to me.

Then I could help you better!

Spinnifix

I had offered you some help on what you could do.

Check app update> Sign out game> Restart device and wait 5 minutes after turning on> Open game and sign in. Please clear the cache, this is important !!

If you need help, I'm always there for you. Since the players are very important to me and I help every player who needs and wants help. Maybe I can help you too. I would be happy.

Yosca

https://community.king.com/en/candy-crush-soda-saga/discussion/307952/sprinkleshell

Welcome to the Community @Shinaynay79 I’ve checked level 321 and there is no Sprinkleshell.

However, I saw level 322 does have Sprinkleshell, so maybe you are mistaken? Anyway, please check the level where you miss Sprinkleshell and I wil check for you 🤗.

jagwire

https://community.king.com/en/candy-crush-soda-saga/discussion/307952/sprinkleshell

I've read this thread. I'm on 321 and he's gone too. I think they took him away because of the level. KING probably did some testing and found out, he's useless on this level, so took him out. I'll know once I pass this level.