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How I get my lolipop hammers back

parthpatel
parthpatel Posts: 2

Level 1

How I get my lolI pop hammer back because I uninstall candy crush saga soda bymistake

Answers

  • Diamond_Lim
    Diamond_Lim Posts: 167,129

    Welcome to Sweet King Community! 👑

    Very sorry for your reply! 😔

    ⚠️ So please attention when you have trouble to lose all of your boosters! ⚠️

    1. The boosters also cannot be transferred / saved to any devices on any King's Games when you switch out new or change or upgrade device or reinstall any King's Game! 

    2. The boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that they are not saved on our servers especially if you didn't have the game saved. 

    It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play. 

    We do not replace items and help you to return your boosters back that have not been purchased but if you have however lost purchased items, please report this to our Player Support team here, so they can help. 😊

    But don't worry! These features/events are still helping you to earn more boosters/gold bars on this game. (Daily Bonus too) 😊

    If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

    Have a sodalicious day! 🥤

  • Yosca
    Yosca Posts: 17,871

    Welcome to the Community @parthpatel I am sorry to hear you have lost your hammers. Unfortunate you can’t get them back because the boosters are stored in the memory of your device, so you can use them also when you play offline. This also means when you uninstall the app all boosters are gone 😔. Sorry I don’t have better news for you.

  • aijaziqbal
    aijaziqbal Posts: 8,884

    Hi and welcome to the community.

    As explained above that reinstallation will always lead upto losing of boosters. Which are not recoverable. But if you have any purchased boosters. Please contact player support directly from the game settings of your game application and they have your purchase history. All your purchase boosters will be refunded.

    Best of luck.😀

  • [Deleted User]
    [Deleted User] Posts: 0

    Newbie

    You can only get the purchased boosters back by contacting player support from your game app. Only purchased ones. But if those boosters were from playing the game then they will be lost forever. Sorry.

Hey! Would you like to give us your opinion?