Glitch on recent update?

JessicaM28

yesterday 9/17 I started experiencing glitches - the game won’t load - stuck on ‘loading’ ad the game also crashed which has rarely happened. Is this due to a recent update?

Yorben_Goeree

Same here! For my game app has been crashing for when I must “log in” and “log out” from my account. And I’ll log in again than for these app crashes again! Please fix it!

Diamond_Lim

https://community.king.com/en/candy-crush-soda-saga/discussion/312110/glitch-on-recent-update

Welcome to Sweet King Community! 👑

How about you tried to follow these troubleshooting steps of Crashing/Freezing issue/bug. (I hope haven't this happens! 😊) 

You can click here if you have playing any device 👇and all of the supports solved by Community Team, then you can find and follow troubleshooting steps that I hope this helps. 😉

Android

iOS

Kindle

Windows mobile

Computer

⚠️ NOTE ⚠️

If you want to try uninstall and install steps, you have your gold bars are saved/transfered but all of the boosters have lost and some events will be reset and gone.

If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

Have a sodalicious day! 🥤

Yosca

Hello @JessicaM28

Do you still have problems with crashing the game? Have you cleared cache, and latest update device and game?

If you did all above, can you tell me on what device are you playing? Please reply back below. Thank you!