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Hi @Ellenhorn,
Not knowing what "Device" you are playing on, makes it hard to solve your issue. If you have followed the troubleshooting tips on your "Device", then use another one. If on wifi, go to PC. If on PC, go to wifi.
I don't use wifi on gaming, because of connection & security issues. PC with ethernet is more stable than wifi. Because of the virus, I would expect "Support" is behind on these issues, along with skeleton crews working on them.
As I posted before on another forum:
- *Important Note!Β
"On these Stats, it is on the "Win 10 Pro PC - Desktop App", not using my smartphone yet, for gaming. Why, you may be asking? Because wifi or any device using it, is going to have both, connection, along with security issues, to deal with, especially on gaming. If you use a smartphone, tablet, laptop, or whatever you are using, then put the device into your PC Modem Router / Gateway, at home. Most have a wifi section for listing devices, this should improve your connection, along with giving you, better encryption, since the PC Modem Router / Gateway have or most have hardware firewalls. Also, the software firewall should be turned on the device you have. You now get 2 levels of security, soft & hard."
Hope this helps.
Take Care & Welcome To The King Community - Origins7 Dale,Β π
9/23/2020