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I did a payment but dus not receive my order
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Hello @GangsterBabyGirl and welcome to Soda community
How to contact Player Support from Soda app in mobile devices and Windows 10, 11 computers: launch soda app - visit settings- click "?" Icon- visit "purchases and gold bars"- "why haven't I received my purchase"- scroll down and click "contact us". Explain your problem and send.
Check out this guide for directions step by step: 👇️
How to contact Player Support from the game to report Purchase issues!
hope it helps
I owe 2 payments. How do I pay it?? It took forever to take from my account so when it tried to I had no money. Please help!! Thanks
Hello @brugenbrink I am sorry to hear you had a problem with your purchase. Unfortunately we cannot handle purchase issues in the Community, due to personal information, but Player Support can. If you happen to play on a mobile device, you can contact directly from the device. When sending an email directly from the game, Player Support will automatically get your purchase history and transactions. All you need to do is:
- Open the game app —> tap on the blue gear
- Tap on the ? mark
- Tap on Purchase and Gold Bars
- Scroll down to the bottom and tap  "Contact Us"
Unfortunately we cannot help you with payment problems, so you have to contact the King directly. Here is a link, there is a description of these problems
