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Recover password

chikychiky
chikychiky Posts: 1

Level 1

I can't recover my account the email sent for reset password keep showing don't exist and candy crush took me to stage one😭😭😭 what can I do?

Answers

  • Yosca
    Yosca Posts: 17,477

    Hello and welcome to the Community @chikychiky If you want to reset your password, you have to use the same email address as your King account, provided you have saved it. Let’s try to see if you can see the email address you’ve saved the game.

    Open the app, don’t select “play” but “profile” . Find your account settings and email address. If you already logged out, tap on play with existing account. I hope your email address will be shown too.

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