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🛑 2nd Dec Temporary Connection issue

LadyRaffieLadyRaffie Posts: 3,696 Community Manager
edited December 2021 in Support

Hi everyone,

We are currently seeing some temporary connection issues that might be affecting you while playing Candy Crush Soda Saga.

This issue may give various connection errors with events, purchases, video ads or connecting to your game account (Facebook and King account).

We are working on a fix and to get everything back on track and counting on having this sorted out shortly.


If you made a purchase and didn't receive your purchase because of this connection issue, you should receive the items automatically when the incident is over.

In case your purchase does not get delivered, please request a refund or email our Player Support to get this corrected. Find more help on purchase issues and refunds HERE.

Thanks for your patience!



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