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Why am I not receiving Confirmation emails? They have been resent about four times and I still haven’t received any
II'I'm having the same problem n get no answers
@Yosca
Thank you so much for your help. I have attached my game ID
Have a wonderful weekend!
Hope the new email will work.
Hi @EnergizerBunny No you can’t be blocked from receiving email, unless you have indicated this in your notification preferences. But I mention it again, you could check your settings in your email, maybe your provider has changed something. And check all the email folders!
Yes you can send crazy cat lad a request to change your email/password. Tomorrow is Sunday, so he won’t be in the office, but will be there on Monday! If you send it today he will see it Monday.
Btw you won 1st prize in my contest and I need your Game ID. Please send it to me 🤗
Hi @Yosca
Is there a way to check to see if I am blocked from receiving email messages if not I would like to try a new email address. Do I send the new email address information to Crazy Cat Lad or is there someone else ? for the email change by this weekend.
Thank You!
Yes, a change needs to be done by a CM:
Change username or email address on your Community account
In case you want to change your nickname or email on your Community account, please send a Private Message to any of our Community managers. They can help you out with changing this on your account.
Since the PM option will be removed on July 5, I would like to point out that you send it no later than Sunday. If you want to arrange this later, you can ask a Mod (including me) to contact you. We will then send you a PM in which you can pass on what you would like to have changed.
I have have tried using email and user name, Nothing works, I am able to get into the community. I just not getting any email messages (tags) from any of you( mods) I have used different browsers. I have been working on this problem for over a week now. I might have to resort to making a new email account. Do I need permission to change my email within this site.
Thank You.
@EnergizerBunny
“then the little bars at the bottom will just keep strolling like it is thinking”
This is caused by the Community account still asking for a confirmation of your email.
Have you ever tried logging in Community account via another browser? And then click again on the bottom line: "click here to resend the confirmation email”. Then open your mail in that other browser and check all email folders whether the confirmation mail has arrived there. If you can find it, then send the confirmation via that same browser.
Btw when I log in to Community account I enter my username Community account, not email 🤔
When I sign in I get this page
I put my information in then the little bars at the bottom will just keep strolling like it is thinking but I am able to enter the site .
No sorry, you can’t call Support, only e-mail to send, which you already have done. And you are still using the same email account you signed up with for a Community account?
Have you double checked in the settings of your email account whether something has been accidentally changed there? You don't need to have made any changes yourself, but maybe your provider did?
I haven't changed anything with settings. I currently use one email address for everything I haven't made any changes to this account. The last message I received was on the June the 22nd..
Is there something else I should look into. Is there a number I can call? I sent in 3 messages for support and no answer as of yet.
Thank you
Hi @EnergizerBunny Let’s see if we can sort this out.
A Community account is different from your game account. Have you changed anything in your Community account profile? You say:
I logged out and logged back in using the email I signed up with and user name that I use when activating games.
Do you check the email address you used when you signed up for your Community account? If you haven't changed this, that's the only e-mail address that notifications will be sent to.
Did you check all your e-mail folders? Like junk/spam inbox?
Did you check your settings in your private e-mail and device? Have you perhaps classified the Community site e.g. as unsafe so that you do not receive notifications in your email?
@Yosca @Nix66
I have been having so much trouble with messages not showing up in my personal email address. I logged out and logged back in using the email I signed up with and user name that I use when activating games. In doing so I now have a message on the lower left corner asking me to click to resend confirmation email. I been clicking on that all day, Then another message pops up saying to check my email, message was sent, I take a look and no messages are posted within my personal email box. I checked my spam folder nothing was sent there. I am out of options here. Is there a contact number I can call to see if they have my correct email on file. I have not changed anything regarding my personal email been the same since I started playing these games.
Been two weeks and I haven't received any tags from any of the games I am participating in.
I know this isn't the help sections but I was doing a search when I came across someone else having confirmation emails not going thru.
I am not receiving emails to click to confirm my email address o this site
Hello and welcome to the Community @MiMiK6
I need a little more information to help you. What kind of confirmation emails do you mean that you don't receive? What are you trying to change?
New here? Sign in or create an account to join the fun.
I returned playing the game after some while, but I've noticed that I can't edit my profile. Not sure why it shows United Kingdom either. I was in Israel when I've installed the game, now I'm in India. It looks like this:
hello….Im wanting to Bake in the bakery,however it always says “Bakery opening soon”……This has been non stop for the past few weeks now…
Whenever I choose to watch ads for a bonus or extra lives etc, the ads have started to freeze. It’s the ad for teaching or education or something. It’s so annoying. I’m losing levels because of it and happened about 6-10 times in the last hour I have been playing. What is causing this?
Hola. Salí del juego, dejando mí sesión como ganador y tomando los regalos del comienzo del día y a los minutos vuelvo a ingresar y al jugar, me doy cuenta que me sacó la racha y sus ventajas. Estoy molesto.
my game will not load. It gets to a certain point and just stops. Please help.
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…
Before we look at the type of levels, let's also look at the Level Indicator! ⚠️ Level Difficulty Indicators Some levels are tougher than others, so icons and borders warn you in advance: 🟧 Hard Levels: Marked with an orange border. 🟥 Super Hard Levels: Marked with a red border. ⬛ Ultra Hard Levels: Marked with a dark red…
