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cant add friends

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badkev420
badkev420 Posts: 11 Level 2

i can't say this enough this game is the biggest ripoff ever i just don't understand why this game never seems to work right its either i can't use my bricks when i want and now can't add friends to my game to help with free lives to be able to play longer and also the people that i have races with never can't keep track of progress anymore fix all these problems this just so much bs if its not 1 thing its another ever since they did a update on the game that took away all our bonus chances to further ourselves in the game but they couldn't just couldn't have that thanks

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  • Pitty_Kitty
    Pitty_Kitty Posts: 13,004 Soda Moderator
    edited April 2022
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    Hello @badkev420 and welcome to Soda community!

    I'm sorry to hear about this, let's find out what's going on 🙂

    • What device do you use? (make and model)
    • Do you play on Soda app installed on your device?
    • Do you play on Facebook page on your computer?
    • Do you save your levels with a Facebook account? Or with a King account?


    Let me know if troubleshooting steps help you with the problem. or not

    • heck for Soda and device updates
    • check that your device has at least 2 GB of free storage
    • provided you have a King account to save your progress try to log out- close game - clear cache* - restart device - open game - log in and pass any level to make sure you reconnected to the server
    • you might need to repeat the steps above 3-4 times

    *depending on the type of the device you can clear cookies/cache of your device or cache of Soda app directly (Android). More info here. Be careful not to click "clear data" which deletes your boosters

    Thanks!

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