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Candy crush not loading properly
oladolapo
Posts: 1
Level 1
in Discussions
My soda game currently loads like I have no internet access and i do have internet access
What could be the issue?
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Comments
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Hello @oladolapo and welcome to Soda community!
Let's find out what's going on 🙂
First off, let me know if troubleshooting steps help:
- check for Soda and device updates
- check that your device has at least 2 GB of free storage
- provided you have a King account to save your progress try to log out- close game - clear cache* - restart device - open game - log in and pass any level to make sure you reconnected to the server
- you might need to repeat the steps above 3-4 times
*on Android device: visit device "settings" - "apps" - "candy crush soda saga" - "storage"- "clear cache." Be careful not to click "clear data" which deletes your boosters
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