payment

hippydoll

hi there i just brought $4.99 to get unlimited for 18 mins , took my money but gave me nothing

Yosca

Welcome to the Community @hippydoll

Please next time if you need help, go to the Support page. We will see your support question earlier and we can answer you sooner.

Unfortunately we cannot handle purchase issues in the Community, due to personal information, but Player Support can. If you happen to play on a mobile device, you can contact directly from the device.  That way Player Support will automatically get your purchase history and transactions. All you need to do is:

- Open the game app —> tap on the blue gear

- Tap on the ? mark

- Tap on Purchases and Gold Bars

-  Choose and tap on a topic that is closest to your question/issue

- Scroll down to the bottom and tap  "Contact Us"

If you don’t play on mobile you can use this link: https://soporto.king.com/contact

Don’t forget to describe your issue and mention your game id. To find your game id:

• Open the game app and select Profile.
• Double-tap on the King logo and voilà, the logo should disappear to reveal your Game ID.